Isn’t it frustrating when you need customer support from Vodafone and click the ‘Contact Form’ link only to find the popup support form window doesn’t have scrollbars enabled – so the SUBMIT button is inaccessible!
Yes, I know I can click the arrow keys or tab to get to the button, but most users wouldn’t know that. Come on Vodafone, put a vertical scrollbar there.
Tags: Bad Design, Usability, Vodafone
About The Author:
Julian Stone begin_of_the_skype_highlighting end_of_the_skype_highlighting is the CEO of ProActive Software, developers and creators of the leading web based project management software http://www.proworkflow.com.


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